Safe Interaction

Until further notice, all in-store order pick-ups and drop-offs must be arranged in advance and all in-person orders will be fulfilled with contactless or curbside transactions at both the New York and Atlanta shops. You must have an order number to pick-up.

Customer showroom floor access is by prior special appointment only and is limited to two customers at a time. Masks must be worn over nose and mouth when in the shop and social distancing practices must be observed. 

Eating and drinking are not permitted in the shop.

Gear checks are to be done on the desk in the front entryway; entry to the sales floor is not permitted except by the aforementioned special prior arrangement. Please keep it to brief checks; extended kit builds cannot be accommodated.

Thanks for helping to keep everyone safe. More details on our current precautions are available at https://www.gothamsound.com/news/policy-letter

Collaborate in Lisbon (No Matter Where You Happen To Be)

Productions are starting to work out how to return to set in the safest manner possible and we've been considering how we can help smoothly integrate remote crew into your production.

Here's a 50 second video of one way it might work:

We've made some sample packages below for both single channel (where all remote participants are on one channel) and multi-channel (where remote participants can speak to different groups), but this is only the start of the conversation. We'd love to hear what problems you’re trying to solve, solutions you're using, features you miss, or any other thoughts about all of this.

Weekends Were Made for Audio

Update: Starting July 4th, 2020, we will no longer have weekend hours.

Starting Saturday, May 23rd, 2020, we are experimenting with weekend hours with limited staff in the New York shop to allow customers more opportunities for curbside or in-store contactless pick-up while still maintaining safe distancing.

Please note that our showroom is still open by appointment only.

Here's the details:

Saturday (NYC shop)

  • Open 11am-3pm EST
  • Shipping orders only by special arrangment (Additional UPS fees may apply)
  • Curbside or contactless in-store pick-up by prior arrangement

Sunday (NYC shop)

  • By advance appointment only

Monday through Friday (NYC & ATL shops)

  • Open 9am-6pm EST
  • Shipping orders until 4pm EST
  • Curbside or contactless in-store pick-up by prior arrangement

Call (212) 629-9430 or email us at [email protected] to arrange a pick-up or make an appointment.

Lease Majeste

Need something now? Introducing easy and affordable financing through our partner, Bread. It's a new way for you to pay for your purchase over time with a super-fast, automated application process online.

Special promo for qualified users using a 24 month option:
Gotham will put a credit on your account in the amount of one month's payment.

Just put your items in the cart, check-out, and select the "Pay over time" option and they'll run a quick, secure check (that won't affect your credit rating) to give you an answer in seconds at any time!  

Qualified lessees can then immediately check out with a cart of items up to their approved amount with the first payment due in 30 days. Payment can even be split between Bread and up to two credit cards!

Affordable Monthly Plans

Pay for your order over 3 or 6 with 0% APR, or 24 months at competitive interest rates.*
 

No Prepayment Penalties

Pay for your purchase with monthly payments and prepay at any time without penalty.
 

Quick and Easy Application

Get a decision in seconds with no obligation to buy.

Questions?

Check Bread’s FAQ or reach Bread directly at [email protected] or (844) 992-7323 ext. 1..


*Subject to credit approval. The terms are for a loan to finance a purchase. Rates range from 0% to 29.99% APR, resulting in, for example, 12 equal monthly payments of $83.33 at 0% APR, or 36 monthly payments of $31.33 to $42.45 at 7.99% to 29.99% APR, per $1,000 borrowed.

Bread® loans are made by Cross River Bank, Member FDIC.

Fiscally Responsible Productive Downtime

We know that this is a difficult time for productions, crew, and support houses alike and Gotham is committed to helping as much as we can to allow fiscally responsible, productive downtime:

To that end, here's what we currently have in place::

If you have questions or suggestions, contact us at [email protected] and let us know how we can help.

As an essential business supporting the news media, we are operating with most staff working remotely and a rotating skeleton crew in the office observing all CDC recommendations. Our showrooms are closed to the public and pick-up is by appointment only. UPS is our preferred shipping partner

More details below the jump!

Sound in the Time of Covid

Update 3/24/20:

Gotham will continue to be open for business primarily by mail, shipping out equipment and accepting repairs with strict sanitizing protocols in place and very limited in-store staff, including at least one owner on site each day.

The stores in New York and Atlanta are open to customers by appointment only, though curbside pick-up is available.

If you intend to come by, please call or email to make arrangements:

We hope you're getting through this trying time as comfortably as possible. If we can help in any way, please don't hesitate to let us know.

 
Original post:
 
Dear Friends of Gotham Sound,
 
During this time of uncertainty as we adjust to the realities of trying to stop the spread of the coronavirus, we wanted to let you know we are thinking about each and every one of you.

The most important thing is that we hope you, your friends, and your family are all safe and well.  We know that times are difficult with the entertainment industry effectively shutting down as well as worries about the virus itself.

We are taking precautions to remain open and available to you as long as possible.  Our employees are practicing social distancing and we will be running our stores with a reduced number of concurrent in-store employees supported by those working from home.  We are cleaning and disinfecting everything at our offices three times as often as usual.

We'll be here to answer questions, to help with brainstorming ideas, and, of course, for anything you need right now.  To help you get the gear delivered directly to you, we are temporarily offering free shipping to the continental US on all orders over $50 placed at gothamsound.com.

Please call us or email us with anything.  We plan on producing some content on Gotham TV to help pass the time while everything is sorted out - we've just uploaded a new one on the Zaxcom Nova firmware updates and our video archives are here..  Please let us know if you have ideas for anything you would like to see.

 

All our best
From everyone at Gotham Sound
 

 

Gotham Sound NY
Gotham Sound Atlanta

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